Right of withdrawal
The end customer's (consumer's) right of withdrawal is regulated by statutory provisions.
Right of Withdrawal
The end customer (consumer) has the right to withdraw from this contract within fourteen days without giving any reason. movelo reserves the right to reject the withdrawal due to disproportionate use (odometer reading of the bike at the time of withdrawal > odometer reading of the bike at the time of takeover + 50km).
The withdrawal period is fourteen days from the day on which the end customer (consumer) or a third party designated by him, who is not the carrier, took possession of the last goods. To exercise the right of withdrawal, the end customer (consumer) must inform LikedBikes of their decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email to info@likedbikes.com).
The end customer (consumer) must use the sample withdrawal form for this purpose.
To comply with the withdrawal period, it is sufficient that the notification of the exercise of the right of withdrawal is sent before the expiry of the withdrawal period.
Consequences of Withdrawal
If the end customer (consumer) withdraws from this contract, LikedBikes must repay to the end customer (consumer) all payments that LikedBikes has received from the end customer (consumer) without delay and at the latest within fourteen days from the day on which the notification of the withdrawal of this contract was received by LikedBikes. For this repayment, the same payment method that was used for the original transaction will be used, unless expressly agreed otherwise. In no case will fees be charged for this repayment. LikedBikes may refuse repayment until LikedBikes has received the contractual items back completely (original scope of delivery). The deadline is met if the contractual items were sent before the expiry of the fourteen-day period.
LikedBikes organizes the return shipment of the ordered bikes after the end customer (consumer) has informed LikedBikes about the withdrawal of this contract. The end customer (consumer) must immediately pack the bikes including the original scope of delivery and hand them over to the commissioned freight forwarder on the agreed date. The end customer (consumer) bears the costs of returning the contractual items in the amount of gross EUR 79. The end customer (consumer) only has to compensate for any loss in value of the contractual items if this loss in value is due to handling the end customer (consumer) that is not necessary for checking the quality, characteristics, and functioning of the contractual items, or if the return is not properly sent back in the original packaging.
Sample Withdrawal Form
Here you can download the sample withdrawal form as a PDF.